principles of small business management pdf

This approach is easy to understand, but putting it into practice is not so easy. In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Back in 2012, 'Everyone thought we were going to die,' says Joly. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business. Download The Heart of Business Book in PDF, Epub and KindleĪ Wall Street Journal Bestseller Named a Financial Times top title How to unleash 'human magic' and achieve improbable results.

Principles of small business management pdf